Replace the folded manual with a scan.
Put a code on the packaging, the device or the warranty card. Customers get a branded walkthrough for setup and the three problems support hears every week — and you can update it after the product has shipped.
For your team
- Support sees which step gets flagged as broken
- One guide reused across every SKU variant
- Update instructions after the product has shipped
For your visitors
- Unboxing and first-time setup, step by step
- Troubleshooting and FAQ without a phone queue
- Care, warranty and registration in one place
Guides teams in this space publish first.
Each one is included as a starter template with cards, photos and wording already in place. Duplicate it, change the details that are yours, publish.
Product & support
- Product Unboxing & Setup
- Troubleshooting & FAQ
Put the answer where the question happens.
On the box
The first thing a customer sees when the lid comes off.
On the device
A small label for the setting nobody can find.
In support replies
Send the step, not a nine-page PDF.
Other use cases.
Hospitality & rentals
Short-term rentals, apartments and serviced buildings — arrival instructions and every appliance in the unit.
Food service & retail
Cafes, restaurants, bars and shops — opening and closing routines, recipes, registers and floor standards.
Facilities, events & onboarding
Offices, venues and buildings — cleaning standards, equipment upkeep, event runbooks and new-hire orientation.
Health, clinics & fitness
Clinics, studios and gyms — patient prep, room turnover, equipment orientation and facility rules.
Document your first one this afternoon.
Start from a template, brand it, publish it and print the QR code.