For your customers

Give your product an instruction experience to match.

A polished walkthrough for setup and everyday use, behind one QR code that never goes out of date.

Customer unboxing a product and finding a QR code card that opens the setup tutorial
The moment that matters

Keep the experience polished after the box is open.

The first question shouldn't cost them a search, a drawer, or a support ticket.

  • Step-by-step help right on their phone.
  • One QR code on the product or packaging.
  • Update instructions anytime without reprinting.
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Mod Sound
Step 2 of 5

Connect the speaker to Wi-Fi

Mod Sound smart speaker on a wooden console table

Plug the speaker in, hold the top plate for three seconds, then pick Mod Sound Setup in your phone's Wi-Fi list.

Next Step
Why it works

Six things paper instructions can't do.

Built for the moment someone is standing in front of the product with a question and a phone already in their hand.

Answers where the question happens

One scan opens the tutorial for that product, machine, or space. No help center to hunt through.

Fewer repeat support questions

Turn the questions your team hears most into answers customers can get on their own.

Your brand, all the way through

Add your logo and accent color so the instructions feel like part of the product experience.

Update after it ships

Change the tutorial anytime. The same QR code keeps working, so nothing needs to be reprinted.

One tutorial for every product or place

Give each product, room, or machine its own tutorial, all organized in one place.

Nothing to install

Scan and open in the browser. No app, account, or login between the customer and the answer.

Where customers use it

From the box to the fifth time they use it.

New products

Unboxing, first-time setup, pairing and registration — walked through step by step instead of folded into a paper insert.

Equipment and machines

How to start it, how to clean it, what the blinking light means. A sticker on the machine answers it at the machine.

Spaces and rentals

Check-in, Wi-Fi, the thermostat, the coffee machine. Guests get going without texting anyone.

After the sale

Care, warranty and troubleshooting in one place your support team can link to instead of writing the same reply again.

Put the answer on the product.

Publish one guide, print one code, and let your support inbox get quieter.