Help Center

How to build, brand, protect and share a guided tutorial.

Turn on incident reporting

Let visitors report a problem from the bottom of the tutorial.

Business

A Report an incident link at the bottom of the tutorial opens a short form in your accent color. The visitor picks an issue type, describes the problem, can attach a photo, and can say which location or machine it concerns.

  1. 1Turn on Report an incident in the tutorial settings.
  2. 2Optionally add the locations or machines visitors can pick from.
  3. 3Watch the Incidents inbox in your portal.
Incident reporting is included on Business.